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      Refund Policies:

      • All sold items are not refundable.

      Replacement & Refund of Damaged Item:

      To receive replacement or refund of a damaged item, the buyer must:

      Step 1: Report to courier at time of delivery or within 24 hours of receipt.

      Step 2: Provide photographic documentation of both the packaging and purchased item so Shopmosscape is able to file insurance claim.

      Step 3: Return damaged piece to at 240 Neo Tiew Crescent Singapore 718898. Shopmosscape will bear the shipping cost of this return.